thinkingbricks testimonials

What our clients say.....

Here are just a small selection of what our clients have to say about thinkingbricks and our customer service:-

I just wanted to let you know we are delighted with all the systems and everything gets a lot of use.  I’m able to access the music server database on my PC – can see it as part of my local network – and when time permits, I am setting up playlists etc. 
I even use the PC from my desk to choose what I am going to listen to.  [husband] has taken to naming my office “mission control” and sometimes it feels a bit like that.  Just a bit less tidy. 
Do let me know if / when you want to take some photos for your portfolio…everyone loves the look of the cinema room and a number of visitors have commented on how well it works to build the TV into the wall space. 

Mrs. H – private client, Newmarket, Suffolk

Thanks again for a great job, the home cinema looks and sounds fantastic and I'm sure will give us many hours of viewing pleasure!

Mr. P – private client, London

Thank you very much for your excellent installation in the boardroom. We hope our recommendations to date have been profitable for you. We very much envisage that there will be more recommendations to come.

Mr T – M&E consultant, Oxford

Situation is I am waiting for a decision from the council. Following our conversations and your support to date with knowledge and product selection, I am convinced we will be putting in smart systems for audiovisual systems, lighting control and the “standard fit” home networking side.
Just so you know, I will be using you guys to do it – absolutely no doubt!
Your service to date and your maintenance of my own systems has been superb.

Mr. P – developer client, Buckinghamshire

Thank you very much for your visit last month and the quotes you produced with regards to our proposed home automation system.  We thought your customer service and your home visit/presentation was really good. We will be including the home automation aspects in our specification. It was really good to get an understanding of what we can do with technology, and also have someone able to juggle our budgets and provide as much as possible for the money.

Mr and Mrs. W, private clients, Cambridgeshire

Everything is working well and means [wife] and I don't talk any more, we are either watching TV or playing music in different rooms!

[wife] and I would both like to express our great satisfaction with thinkingbricks, especially you two guys. The help you gave me with the design and the quality of the work has been brilliant.

When we set out I am not sure I really knew what it was I really wanted but the advice and recommendations you gave meant we have ended up with a wonderful home entertainment system which will allow for all four of us to enjoy our leisure time for years to come.

I would happily recommend thinkingbricks to other people or companies and should you have any future customers who would like to speak to any existing clients, I would be glad to do that for you.

Many thanks once again and I will be in touch in the future when the bank balance looks a bit healthier!

Mr. M – private client, Hertfordshire

Always happy to give feedback and fortunately for you guys it's all good. 
Your initial response to my vague request was great.  You gave me enough info to check out the system and satisfy myself that this was the right solution for us.  No hard sell - which is always a bonus!  Timing was perfect!  You were both great to deal with when you came to install.  Very friendly and professional, the reassurances about after-sale support gave me confidence in your services.  I would definitely recommend you.

Mrs. H. – private client, Cambridgeshire

Matt and Ian, thanks for the work you have done... The audio system is excellent and as you say, Napster is brilliant! Cinema is also produces a brilliant surround sound -  glad you talked me into the ceiling speakers. Thanks again, I will be happy to recommend you to anyone else who needs to know if you are the guys for the job…

Mr & Mrs G. – private clients, London

The AV and lighting systems for our barn conversion project were a vital element in the overall design, and hence our choice of installer was crucial to the successful outcome of the project.

thinkingbricks were selected as our installers, after a competitive tender. Final selection was not based purely on price, but our perception of the responsiveness and enthusiasm of the Company during the process. We were not disappointed with our choice.

thinkingbricks liaised both with us, our lighting consultants and our primary electrical contractor throughout the build process.

As installation progressed, we made modifications to both products and layout. Matt and Ian were meticulous about ensuring that we were happy with the changes, and understood and accepted price variations.

Commissioning was quite complex taking place just prior to and after our occupation. The process was always supervised by Matt or Ian. Minor bugs were resolved very quickly, without major inconvenience to our use of the systems, They always showed patience for our own learning curves!

We are delighted with the finished project. The aftercare has continued to make further small changes to the set up, and add additional functionality.

thinkingbricks have been thoroughly professional, friendly and attentive to our wishes. We recommend them highly to anyone wishing to install similar systems to our own.

Mr & Mrs M. – private clients, Oxfordshire

Still loving the system you have installed - best money have spent on stereo equipment - ever!
Just so you know, looks like a couple of other houses in the block are nearing sale so worth keeping an eye on things – I am happy to provide a recommendation for you to my new neighbours!